HGM Adjusters is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
We collect personal information that is necessary to provide insurance adjusting services. This may include your name, address, telephone number, email address, claim details, insurance policy number, photographs, and other documentation relevant to your claim.
We use personal information to assess and manage insurance claims, communicate with you and relevant parties, comply with legal obligations, and improve our services. Your data is used only for purposes consistent with the services we provide.
We may disclose your personal information to insurance companies, legal representatives, contractors, service providers, and regulatory authorities as required. All disclosures are made on a need-to-know basis and are subject to confidentiality obligations.
By submitting a claim or interacting with HGM Adjusters, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
We take appropriate technical and organizational measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. This includes secure storage, encrypted communications, and access controls.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely destroyed or anonymized.
You have the right to access your personal information and request corrections to any inaccuracies. To make such a request, please contact us at claims@hgmgroup.ca.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions or concerns about this policy or our data practices, please contact:
Privacy Officer
HGM Adjusters
20 Cougar Pl N
Lethbridge, AB T1H 6H2
Email: claims@hgmgroup.ca